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Privacy policy

At NeverMissedCall, we value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

Personal Information
Call Data
Metadata
Device Information
Logs and Usage Data
Cookies
How We Use Your Information
Data Sharing and Security
Google OAuth and Calendar Integration
Data Retention
Your Rights
Children’s Privacy
Changes to This Policy
Contact Us
Personal Information

We collect your name, email address, and phone number when you register, to manage your account, provide customer support, and send service updates.

Call Data

Our system may record call audio and generate transcripts to ensure service quality and improve our offerings.

Metadata

We collect information such as call duration, timestamps, and phone numbers to personalize the service and provide analytics.

Device Information

We collect data about your device to optimize service performance and enhance security.

Logs and Usage Data

We gather information such as your IP address and interactions with our website to improve user experience and resolve technical issues.

Cookies

We use cookies to ensure our service functions effectively and to personalize your experience. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use your information to provide and improve our services, including account management, customer support, new feature development, and marketing, always respecting your privacy and legal requirements.

Data Sharing and Security

We do not sell, transfer, or share your information with third parties without your direct consent, except as required by law. We may share information with third-party service providers solely for the purpose of providing our services, and only under strict confidentiality agreements. We implement strong security measures to protect your information, though absolute security cannot be guaranteed.

Google OAuth and Calendar Integration

We use Google OAuth for additional features, in compliance with Google’s User Data Policy. Integration with Google Calendar allows efficient scheduling without compromising your privacy.

Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, unless a longer period is required by law. After you stop using our service, data may be retained for legal and operational reasons but will be securely deleted or anonymized thereafter.

Your Rights

You have the right to access, update, or delete your information. We also honor specific rights under GDPR, CCPA, and other regional laws. Please contact us to exercise these rights.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.

Changes to This Policy

We reserve the right to update this policy to reflect changes in our practices. Significant changes will be communicated through our website or by email.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us through our contact form on the NeverMissedCall website.